(The problem)
Your business knowledge is filed away in thousands of separate drawers: disparate applications that don't talk to each other, external links and shared folders that break or quietly go out of date, spreadsheets, inboxes and people's heads. Each drawer is tidy on its own, but knowledge gets lost in the gaps between them. To answer a real question, someone opens drawer after drawer and connects the pieces by hand. It is slow, links are missed, and when people leave, the connections they carried leave with them.
(The answer)
Knowledge Assure draws your knowledge out of every application and external link and connects every project, asset, design, risk, control, standard, decision and person into one governed model, with the relationships between them already mapped. Ask a question and it follows those connections, from the decision to the design, to the risk it created, to the control that should manage it, to the person who signed it off. Then it tells you clearly what to do next, with every piece of evidence attached.
01 / The idea
Today. The filing cabinet
Each system keeps its own drawer. To understand why something happened, or what could go wrong next, people pull files from several drawers and piece the story together themselves. The answer depends on who is asking and what they remember.
With Knowledge Assure. Connected intelligence
Seren, our proprietary graph, brings every item from every system into one governed model and records how each one relates to the others. Knowledge Assure follows those connections for you and returns a clear instruction, showing exactly which evidence and relationships it used.
Your filing cabinets still matter. Knowledge Assure leaves your systems in place and builds a connected intelligence layer on top of them.
The cost of the cabinet
£9.6m
Average annual cost of employees searching for information they know exists, in a Fortune 500-sized business.
Forbes Insights & IBM42%
Of the knowledge needed to do a job is held by only one person, and lost when they move on.
Panopto Workplace Knowledge Report1.8hrs
Lost by every knowledge worker, every day, trying to find the right document, standard or precedent.
McKinsey Global InstituteFor operational organisations the real cost is not search time. It is repeated incidents, contested claims, re-learned lessons, over-run programmes and the slow erosion of corporate memory.
02 / Method
Built on ten years of vertical R&D inside Intuety. Rather than pointing a general-purpose model at your files, we interpret every operational system, workflow and record into one governed graph.
i.
Specialist extraction engines read the documents and data your operation actually runs on, including the messy, non-standard ones, across every function.
ii.
Seren, our proprietary graph database, models each item as a typed entity and maps its relationships, evidence lineage and the permissions that travel with every fact.
iii.
Knowledge Assure follows those connections to return one focused, defensible next action at the point of decision, with sources, freshness and confidence shown by default.
Illustrative example.
The reality on the ground
Global operations are decided in a thousand small rooms every week. Knowledge Assure lets every one of them draw on the whole enterprise.
03 / Scope
An answer in finance can cite quality. An answer in the field can cite the contract. Because it is one connected model, not twelve drawers.
Quality plans, ITPs, non-conformances, corrective actions, audits, supplier controls.
Intelex, Q-Pulse, EtQ, SAP QM
Emissions, consents, permits, incidents, ESG data, carbon, water and waste records.
Enablon, Sphera, Cority
RAMS, permits to work, incidents, near misses, SIF signals, safety-critical controls.
EcoOnline, iAuditor, Intuety
Contracts, variations, cost reports, budgets, purchase orders, delegated authorities.
SAP, Oracle, NetSuite, Coupa
Programmes, milestones, earned value, risk registers, change control, progress.
Primavera P6, MS Project, Asta
SOPs, management systems, gate reviews, business continuity, internal policy.
Signavio, ServiceNow, Confluence
Applicable law, regulator guidance, industry standards, licences by geography.
Cedrec, Barbour, BSI
Design intent, drawings, models, calculations, technical queries, change notices.
Autodesk, Bentley, Aveva
Asset registers, maintenance histories, inspections, telemetry, SCADA, condition data.
Maximo, SAP EAM, IFS, PI System
Roles, competencies, certifications, training, approvals, organisational memory.
Workday, SuccessFactors
Common data environments, email trails, minutes, submissions, correspondence.
SharePoint, Aconex, Asite
If a system holds evidence or generates a signal, it belongs in the graph.
Bespoke systems, data lakes, APIs
04 / Difference
General AI search has proven the appetite. Knowledge Assure works where a wrong answer means a shut-down site, a contested claim or a life.
05 / Technology
Anyone can store data in a graph. The hard part is getting real enterprise knowledge into it: scanned method statements, legacy spreadsheets, contracts, drawings and email trails, each in a different format with its own meaning. That is where Intuety's proprietary, IP-protected engines do the work.
01 / Extraction engines
Proprietary extractors take apart real-world content, including tables, scanned forms, risk matrices and free text, and recover its structure, not just its words.
02 / Interpretation engines
Specialist interpreters, refined on ten years of operational data, turn content into typed knowledge: a hazard, a control, a risk score before and after mitigation, an obligation, an approval.
03 / Seren graph
Every fact becomes an entity with relationships, evidence lineage and the access rules of its source, so the right people see the right facts and nothing more.
04 / Governed reasoning
Graph, vector and document retrieval assemble the evidence, and AI explains it. The governed graph, not the language model, remains the system of record.
Connectors move data. Our engines supply the meaning.
Security and AI governance
Global enterprises cannot connect their knowledge to a platform they cannot trust. Ours is independently audited on both fronts.
Information security
Certified controls for how customer data is protected, accessed, monitored and audited, across the platform and the organisation that runs it.
AI management
Certified to the first international standard for responsible AI, covering how our AI is designed, tested, monitored and kept under human control.
06 / Proof
Knowledge Assure is built on the same Intuety platform, graph and ingestion technology already in live use across major utilities, contractors and industrial operators.
Enterprise customers
The organisations already running on Intuety technology. Knowledge Assure brings the same platform to the whole enterprise.
Infrastructure / Water & utilities / Energy / Steel & manufacturing / Facilities management / Life sciences / Retail & real estate
07 / Principles
A
No floating paragraphs. Every response arrives with its sources, the path it took, the permissions applied and the confidence it carries.
B
We recommend the next authorised action, grounded in your standards, your precedent and the current state of work.
C
Access rules from each source are stamped onto every record and relationship. People only see what they are already entitled to see.
D
Decisions, precedents and hard-won lessons stay in the graph when people, projects and platforms move on.
Next step
A 45-minute working session with the Intuety team. Bring one question your organisation cannot reliably answer today, in finance, quality, environment, safety, project controls or legislation. We'll show how Knowledge Assure would connect the systems involved and defend the answer, end to end.
Book a working session